Robert, Russell & Chiara firstly I want to thank you for all your help and hard work. You have all been absolutely fantastic throughout the selling process, especially Ciara for giving me daily updates. I've never experienced such professionalism when dealing with any estate agent in the past. Not only have you done your job, but you've exceeded all my expectations and have gone the extra mile to ensure the smooth sale of my house. I have already recommended you to another client and don't have any hesitation in recommending you to any future buyers or sellers. If I ever come to sell my house again, I will only use one company Ross Sales & Lettings. A massive thank you.
Stephen & Liz-Ann McCargo
I've had a few bad experiences trying to sell my flat over last few years, costing me money I could not afford to lose. Selling my flat with Ross Estates was totally hassle free, they did everything for you to make it that way. I was totally taken aback how quickly they sold my flat. I would not hesitate to use them again. M. Thomson "Found the service I got from ross sales & lettings were outstanding, as let down by previous agents.
Ross Sales & Lettings was recommended to me by a friend who'd had a good experience and a very speedy sale. The staff are full of enthusiasm and were very positive about the saleability of my property. The package offered by Ross Sales & Lettings was excellent value for money and the photographs were fabulous - markedly better than those that I'd seen from rival agents. I was fully engaged in the production of the marketing material for my property and was offered the opportunity to contribute to the content of the text. This was important to me as I felt that, having lived in my property and experienced life there, I was best placed to promote it. Ross Sales & Lettings was fully supportive of this. Ross Sales & Lettings was wholly professional, helpful and very good at responding to any calls or emails. The staff were also excellent at offering general advice â€" both in terms of selling my property and in buying another. My property sold very quickly. I am a very happy customer and absolutely recommend Ross Sales & Lettings to anyone seeking a trustworthy and approachable agent."
I would use Ross Sales & Lettings again if selling a property & I would recommend to family & friends. The team kept me informed & provided regular feedback. The team were friendly & approachable & I was very happy with the service provided.
I found selling my flat through Ross estate agents easy, seamless and without hassle, they had great communication and the flat was sold within 2 weeks of going on the market. The price was competitive with any other quote and was happy with the fee. I would recommend this company if you are looking for an easy to deal with professional company.
Mr R Gibson
Thank you for your assistance in selling my flat, everything ran smoothly and i was always kept up to date with the progress
I found Ross Sales and Lettings a pleasure to deal with after receiving a recommendation via a friend. I live in Australia but was still able to conduct my sale with no problem whatsoever thanks to their regular updates on the progress. They went above and beyond to answer my emails even though they were sent late at night UK time. I have no hesitation in recommending their service.
We found ourselves in the position of having to sell two properties which were miles apart and a long way from where we live . Ross estates handled every thing from producing the home reports , marketing , viewing and receiving bids . We were kept fully informed at all times and both properties were sold within weeks realising good prices against their valuations . All this was done without us having to leave the comfort of our own home . Big thanks again to Russell for all his efforts.
Sal & John Rodgers
Very happy with the service we received throughout the process and you managed to sell my property when 3 other estate agents failed over a 2 and a half year period.. There was always someone to speak to and your advice was great along the way.
Now we have moved, I would like to thank you and your excellent team for the professional and friendly service we received while selling our house. From start to finish we were kept in regular contact and given regular feedback. Your team were always on hand to answer any of our questions, giving us confidence in the whole process. Also, the advice given to us by Russell was a great help for us buying our new home! I would not hesitate to recommend Ross Estates to anybody selling their house.
Thank you for making the sale of our flat so easy. I very much appreciated your updates and the efficient way you dealt with all our enquiries. I am happy to recommend your services and will definitely use you the next time we sell a property. Thanks also to your rental team who helped me with a joiner at short notice.
I would like to take this opportunity to express my thanks to your team, especially Russell for the commitment shown in selling my property. It took longer than anticipated. However, Russell continually put my mind at ease and advised me very well throughout this process ending in an offer being accepted for my propertry above what i had anticipated in this climate.
J.C. East Kilbride
My house had been on the market for 6 months with no viewers, but when Ross estate agents had taken over the sale I sold the house within 3 weeks. The staff at the Shawlands branch were extremely helpful. I would highly recommend Ross estate agents to anyone thinking of selling there house.
I found Ross Estates to be very efficient and pleasant to deal with. They turned up when they said they would, gave sound advice and managed our sale very professionally. I would not hesitate to recommend Ross Estates.
WE, East Kilbride
Ross Estates sold an apartment in Uddingston for me and their service and support was fantastic. They delivered an excellent service resulting multiple offers and a very quick sale. I was very Happy and would recommend them.
We sold house in Hamilton through Ross Estates in East Kilbride. From our first contact to the date of sale the service was excellent. Unlike others sellers we spoke to, we did not have to make continuous progress chasing calls. We were kept in the loop by friendly and efficient estate agents, always available to answer our queries as they arose. Excellent Customer Service!!
Just to say thanks for all your work on what i guess seemed like a fairly straitforward house sale for you in the end. I appreciate the willingness to take the house on and the work done in marketing. I am delighted that new owners will move in today.
AG, East Kilbride
Great service, made to feel as if we were the only customer and you always knew where the property was in its cycle. Use of SMS to advise you of viewings was really efficient and any viewings were followed up with a verbal report. Gave you confidence that the property sale was being managed effectively.
E.K, East Kilbride
Thanks very much to Ross Estates for doing such a brilliant job in selling my flat. I had previously had it on the market for nearly 2 years and then Ross Estates came along and sold it in 5 weeks. Very impressed. Great customer service, very friendly and professional. Thanks guys.